Privacy Policy for Cognecto
Last Updated: June 2026
Cognecto Private Limited ("Cognecto", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information when you use our mobile application (the "App") and related services.
1. Information We Collect
When you use our App, we may collect the following types of information:
- Personal Information: Includes your name, email address, phone number, and account credentials when you register.
- Location Data: The App may collect precise or approximate location data to track equipment, verify geofenced zones, and provide telemetry services, even when the app is running in the background (if authorized by you).
- Device Information: We collect device-specific information such as hardware model, operating system version, unique device identifiers, and mobile network information.
- Usage Data: We collect data about how you interact with our App, including access times, app features used, and crash logs.
- Camera and Media: If permitted, we may access your device's camera and media library to capture images or video for field reporting, inspection verification, and defect tracking.
2. How We Use Your Information
We use the collected data for the following purposes:
- To provide, maintain, and improve our services and App functionality.
- To track compaction, material flow, equipment health, and project milestones in real-time.
- To authenticate users and ensure secure access to the platform.
- To communicate with you regarding updates, technical notices, security alerts, and support messages.
- To analyze usage trends to enhance the user experience and optimize the AI operating system.
3. Data Sharing and Disclosure
We do not sell your personal data. We may share your information only in the following circumstances:
- With Service Providers: Third-party vendors who assist in operating our platform, subject to strict confidentiality agreements.
- For Legal Reasons: If required by law, regulation, or legal process, or to protect the rights, property, and safety of Cognecto, our users, or others.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
4. Data Security
We implement robust, industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. All data transmission between the App and our servers is encrypted.
5. Data Retention and Deletion
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. You may request the deletion of your account and associated data by contacting us using the information below.
6. Children's Privacy
Our App is not intended for use by children under the age of 13. We do not knowingly collect personal identifiable information from children under 13.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Cognecto Private Limited
No. 14, Bhattarahalli, Old Madras Road, KR Puram, Bengaluru — 560049, India
Email: contactus@cognecto.com
Phone: +91 99973 10261
Website: www.cognecto.com